Refund & Cancellation Policy

1. Digital Goods & Instant Delivery Policy

All products offered by mivexhabbits are non-tangible, digital goods (interactive and printable PDF planners, journals, and routine frameworks). Because our digital systems are delivered instantly to your screen and email inbox upon payment confirmation with permanent lifetime access, all sales are final once delivered.

Unlike physical merchandise, digital downloads cannot be returned, reclaimed, or restored to an unused state once delivered. By completing your purchase at checkout, you acknowledge and agree to this policy.

2. Technical Defects & Corruption Remedies

We pride ourselves on the meticulous craftsmanship and technical compatibility of our systems. If you experience any of the following confirmed technical issues:

• File corruption or inability to open the files using standard PDF readers (such as Adobe Acrobat, Apple Books, GoodNotes, Notability, or reMarkable).
• Missing pages, broken internal hyperlinked navigation tabs, or rendering defects.
• Failure of the delivery system to provide your download links after verification of purchase.

Please contact our dedicated support team at support@mivexhabbits.com within 14 days of purchase. We will immediately provide replacement files or alternative download mirrors. If we are unable to resolve the technical defect within 48 business hours, we will gladly issue a full refund to your original payment method.

3. Duplicate Purchases

If you accidentally purchased the same system or guide more than once in error, please contact us immediately with both order receipt numbers. Upon verification, we will promptly refund the duplicate transaction.

4. How to Request Assistance

To report a technical defect or duplicate purchase, please email us with:

• Your full name and order email address.
• Order confirmation ID / invoice reference.
• A brief description of the technical issue or device/app being used.

Our quiet support hours are Monday through Saturday, 9:00 AM – 5:00 PM (MST). All inquiries are answered within 24 to 48 business hours.